Cheated by Ebay - Hoping for Justice
September 04, 2010, 04:46:22 PM *
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Author Topic: Unfounded Suspension!  (Read 528 times)
sf08
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« on: August 07, 2008, 10:33:32 AM »

Without any notice, my ebay account was suspended. I got an EXTREMELY VAGUE email pointing me to their website which gave several reasons for why your account could be suspended. I emailed their customer service to ask them EXACTLY WHY I was suspended, and they responded with what I would call a form letter. Their letter to me stated:

"Thank you for writing eBay. I understand your concern about the recent
suspension of your account. I've reviewed all of your previous messages
and want to help you address this issue as quickly as possible.

As you know, the eBay User Agreement provides for the suspension or
termination of user accounts, including if we believe you are creating
problems, possible legal liabilities, or acting inconsistently with the
letter or spirit of our policies. While we understand that you may not
agree with the decision to suspend your account, based on an additional
review, we have decided that your account will remain closed."


I then emailed back and asked them to give me an EXACT reason why they suspended me. Got another form letter:

"Thank you for writing eBay in regard to your suspension.

We understand that you may not agree with the decision to suspend your
account.  We take your concerns very seriously and have again conducted
a courtesy review of the matter.  After further review, we have
determined that your account will remain closed with no option for
reinstatement.

Thank you for your time."


And then, for reasons beyond my own understanding, i emailed yet again to ask for an exact explanation of my account suspension and here is what I got:

"Thank you for writing eBay in regard to your suspension.

We have reviewed this matter on multiple prior occasions, and we have
concluded each time that your account will remain suspended
indefinitely.  Please be aware that eBay may not respond to any further
correspondence in this matter.

Thank you for your time."


This is unacceptable!!!!!! How can they just go and suspend accounts and not even give you a valid reason?!?!   Angry
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StopByUs
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Posts: 14


« Reply #1 on: June 26, 2009, 05:24:20 PM »

Hello, we would like you to be a part of class action law suit against eBay. Please call for more information 917-513-8040. Best regards, StopByUs.
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tomk40
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Posts: 4


« Reply #2 on: February 19, 2010, 01:22:56 PM »

My name is Tommy Kearney.  I work for a class action lawfirm, Ringler Kearney Alvarez LLP, in downtown Los Angeles.  It has come to my attention that ebay has been abusing their sellers by unfairly suspending their accounts for unfounded reasons that result in a loss in revenues and tarnishing of seller's reputations.  If anyone who reads this complaint who is a seller and has had this issue or any issue similar to this, please contact me at ttomk40@gmail.com, call me on my cell at (818) 249-9946, or my office at (213) 473-1900.  I hope to hear from you because we all know the unfair/illegal practices of eBay.

-Tommy Kearney
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